Q1:Why do you choose us? |
(1)We have more than 20 years experience specialized in Stair and Handrail area. (2)Our factory products are exported to more than 100 countries. (3)We have our own sales team and designer team, so we offer you professional serve. (4)Most of our balustrade accessories are solid or deceasing, Quality is very good. (5)We can supply full range and varity products of home decoration, so one-stop source can save cost. (6)Small quantity trial order is welcome. (7)Products can be customized according to client’s requirements. (8)Our product are easy to install, most of handrail can be DIY fixed by no experienced worker. (9)High quality control and promptly delivery. |
Q2:Are you a trader or manufacturer ? |
We are the professional manufacturer, welcome to our factory and showroom before you place order. |
Q3:How do you package the goods? |
The balustrade and hardwares accessories are packaged separately by cartons, glass and wooden components are packaged by the wooden box Long stainless steel pipes are packaged by the fiber bags. |
Q4:What details should be offer in the first inquiry ? |
The following details are very important in the first inquiry (1)Which material of stainless steel you want? (2)Which items of our products are you interested in? (3)How many quantity you want? (4)We are more pleased to receive product drawings or fabrication drawing, if you can’t , you can offer the photo of your project, our professional designer would inform you what we should need? |
Q5:Can you provide us the goods according to our drawing? |
All the railing and the staircase can be custom made in our factory. Please provide us your drawing, then we can make it according to your drawing. |
Q6:What is about the delivery time? |
In general speaking, the delivery time is about 30 days. |
Q7:How about the shippment? |
(1)Small quantity you can choose by air. (2)Less than one container you can choose LCL shipment by sea. (3)One container or more than one container you can choose FCL shipment by sea. |
Q8:What is the convenient way to pay? |
(1)In generally, Our usual terms of payment is One Touch, T/T, Western Union, Paypal. (2)If other way for payment is more convenient for you, we will try our best to support you. |